Terms & Conditions & Privacy Policy

WEBSITE DISCLAIMER If children/young people have a history of mental illness, then please consult with your health care provider. Please be aware that I Sinead Flanagan as a Relax Kids coach make no claim to be any kind of medical professional, psychologist, therapist, or counsellor. I can accept no responsibility for any adverse effect, direct or indirect, that may result from your use of the information on this website. By using this website, you agree that you use the information contained here-in entirely at your own discretion. Privacy Policy At www.diy-wellbeing.ie I am committed to protecting your privacy. The privacy policy explains why I collect your personal information and how I use it. I may change this policy so please check in regularly. In using this website, you are agreeing to be bound by this policy. Any questions regarding this policy and the privacy policy can be sent via email to  hello@diy-wellbeing.ie. Downloads and digital product delivery Downloads and digital products are to be downloaded as soon as possible after purchase. While I continue to make them available after the original purchase date, I cannot guarantee availability for any period of time. At no time do I imply the continued availability of previously purchased digital products and purchases of digital products do not equate to a subscription for continued availability. How do I collect information from you? I obtain information from you upon purchase or download of any online materials or training courses. I may also receive this information verbally if you call me explore working directly with me. What type of information is collected from you? The personal information I could collect includes your name, address, email address and contact number this may be over the phone or through the website.   Should we decide to work at a one to one level this information will include more specific family details for example, but not limited to: children’s names, age’s, and areas of interest.  These details are collected solely for the purpose of personalising the family sessions.  I will not store credit card details; any payments are taken through PayPal secure online payment system. The website includes an option of accessing social networking platforms. As a result, I will receive information about you when you choose to post or, otherwise share information about yourself. You can control this by adjusting your privacy settings on your social media account. When using these sites, you are bound by their privacy agreements. What do I do with the information that is collected from you? I require this information to understand your needs and provide you with a better service. Below is a list of how I might use your information: For internal record keeping; I may use your information to improve my products and services; When products are ordered, I use your information to send you the products; Periodically, I may send you promotional emails about my new products, services or training courses; only if you have consented for me to do so. Who has access to your information? Only www.diy-wellbeing.ie and authorised staff will have access to your information. I will never sell or rent your information to third parties. I will not share your information with third parties for marketing purposes. How can you access and update your information? The accuracy of personal data is very important.  I ensure to take every reasonable step to erase or rectify any data that is inaccurate or incomplete.  Please email: hello@diy-wellbeing.ie to request that inaccurate or incomplete data be erased or rectified.  Under the EU’s GDPR (General Data Protection Regulation) you have the right to access any information I hold about you. If you wish to do so please get in touch with me via email:  hello@diy-wellbeing.ie. Data Retention www.diy-wellbeing.ie will retain your personal data for the period you are using my services. Where I no longer need to process your personal data for the purposes set out in this privacy policy, I will delete your personal data from my systems. Where permissible, I will also delete your personal data upon your request. For questions about our data retention practice please contact me via email: hello@diy-wellbeing.ie. What security precautions are in place to protect your information? When you give me your personal information, I ensure it is treated securely. Any personal information given out is locked away in a secure cabinet or stored on a secure I.T. platform. I strive to protect all your personal information; however, I cannot guarantee the security of information you transmits to me, and you do so at your own risk. Once I receive your information, all the appropriate steps are in place to ensure it is stored safely and securely. Children All interactions regarding the services provided by www.diy-wellbeing.ie are solely conducted with adults over 18.  I will not interact directly with minors without an adult present.  Any personal information you provide me regarding a minor in your care will be locked away in a secure cabinet or stored on a secure I.T. platform. How do we use cookies? I may use cookies to make www.diy-wellbeing.ie  site easier to use. Cookies may also be used to help speed up your future activities and experience on the site. I do not use third party cookies, nor do I share your information with any third party. Terms and Conditions and Complaints Policy and Procedure In using this website, you are deemed to have read and agreed to the following terms and conditions: Privacy Statement www.diy-wellbeing.ie is committed to protecting your privacy. I will constantly review the systems and data to ensure the best possible service for you my customers. I will not sell, share, or rent your personal information to any third party or use your email address for unsolicited mail. Any emails sent by www.diy-wellbeing.ie will only be in connection with the provision of agreed services and products. Products All www.diy-wellbeing.ie products including books, e-books and print outs are copyrighted and cannot be reproduced, duplicated or copied in anyway. Complaints Policy www.diy-wellbeing.ie is committed to providing outstanding service for all customers. If you are in anyway dissatisfied please contact hello@diy-wellbeing.ie. Links to Other Sites The Site may contain links to third-party sites that are not owned or controlled by www.diy-wellbeing.ie. www.diy-wellbeing.ie has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party sites or services. I strongly advise you to read the terms and conditions and privacy policy of any third-party site that you visit. License to use Website You may view, download and print pages from our website, providing: You do not republish or reproduce material from this website; You do not duplicate, copy, sell, visit, or otherwise exploit the website or material on the website for a commercial purpose. If you wish to do so you will need to seek written consent. Copyright The content of this website if copyright and therefore cannot duplicated, copied, or sold. Changes to This Agreement I reserve the right, to modify or replace these Terms and Conditions by posting the updated terms on the website. Your continued use of www.diy-wellbeing.ie website after any such changes constitutes your acceptance of the new Terms and Conditions. Please review this Agreement occasionally for changes. Contact Us If you have any questions about this Agreement, please contact via email on hello@diy-wellbeing.ie.